Refund policy

Need to return something? You have 30 business days from the delivery date to send it back.

Items must be unused, in original condition, and with all tags attached to be eligible for return.

To start a return, email us at info@sulainu-living.com.

Return Address

Recipient: CJ Dropshipping Logistics Department
Street: Room 1809, 18th Floor, New Era Building, No. 101, Financial Sixth Street, Futian Street
City: Yiwu City
Province: Zhejiang Province
Postal Code: 322000
Country: China

Return shipping costs are your responsibility.

Once we receive your return, expect your refund to be processed within 5-7 business days. Refunds will be issued to your original payment method.

Need something different? We accept exchanges.

Orders can be cancelled within 1 hour of placement.

Company Name:
Sulainu Living

Address:
Hanzeweg 52 SM9
Deventer 7418 AT
Netherlands

Trade Number: 34391169

E-Mail: info@sulainu-living.com
Phone Number: +61290984433

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM AEST
Saturday and Sunday: 10:00 AM - 4:00 PM AEST
Average response time: within 24 hours